Returns & Exchanges
At Made In Japan, we take pride in the craftsmanship of our home goods and offer a 30-day return policy for items in their original, unused condition. If your authentic Japanese homeware doesn't perfectly fit your space, we are committed to making the return process as seamless as possible.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Secure Packaging
Carefully wrap your items in their original Japanese artisanal packaging to ensure they are protected during transit.
Ship Your Items
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
Inspection & Refund
Once our team verifies the quality of the returned goods, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing